Privacy Policy

How do we obtain your personal data?

At Playtube we treat the personal data that you have provided us directly, by filling in any of the different forms located on our website.

For Playtube, the protection of minors is a priority, and therefore, we inform that this website, the applications and videos that it contains and that Playtube offers its users are not directed to minors.

If you are a minor, please do not try to register as a user of our website, applications or videos. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.

For what purpose do we process your personal data?

Playtube collects your personal data to be able to manage your requests and offer you the services and videos that best suit your tastes and interests.

Depending on the services, videos or requests that you want to enjoy at each moment, some personal data or others are collected, specifically:

• Identifying data, such as name, email, date of birth (age).

• Geolocation, navigation and connection data, if for example you connect from the phone.

Specifically, Playtube collects your personal data for the following purposes:

• Attend to your queries, questions or requests made through the attention or communication channels identified on the website and contact you to solve them.

• To manage the fulfillment, development and execution of the service that you have performed with us.

• For marketing purposes, including the sending of our newsletter, as well as promotions of our videos and services.

• To carry out studies for analytical and statistical purposes, in order to better understand the way in which users interact with our page and thus be able to offer a better service.

• Comply with the current legal framework.

What is the legitimacy for the processing of your personal data?

The processing of your personal data may be necessary at times to be able to comply with certain legal obligations as well as for the management of any commercial relationship that Playtube may have with you.

Therefore, the legal basis for processing your data is your unequivocal consent, so you must accept the privacy policy in order to enjoy the services and products that the website offers.

Preservation of personal data

Playtube will keep your personal data only for as long as we reasonably need to offer you the best possible service in relation to the purpose for which they were collected.

Notwithstanding the foregoing, Playtube will have the right to conserve and maintain them, under due blockage, during the period necessary to comply with the corresponding legal obligations, as well as to make them available to the competent Authorities in the different matters that are applicable.

Where do we store your data?

The data we collect about you is stored within the European Economic Area ("EEA"), although it may also be transferred and processed in a country outside the EEA. Any transfer of your personal data will be carried out in accordance with the applicable laws. For transfers outside the EEA, Playtube will use Contractual Clauses Type of data protection adopted by the European Commission and the EU - US Privacy Shield as a guarantee of those transfers made to countries that do not have an adequacy decision from the Commission European.

Who will we communicate your data to?

Playtube does not sell, rent, transfer or exchange your personal data with third parties outside our company. We want to earn and maintain your trust, and we believe this is absolutely essential to that end.

In any case, the transfer of your data will be carried out in compliance with the necessary security parameters and current legislation.

Outside of the cases described above, the personal data that you have provided to Playtube will not be transferred to third parties, unless we are bound by a regulatory provision.

Commercial communications

Playtube within the framework of its promotional activity, can provide you with resources for registering or subscribing to newsletters or commercial information related to the brand. Access to these resources will always be subject to your express consent to be able to send them.

In the event that you have authorized it, Playtube will send you information about videos or services according to your tastes, preferences and interests.

In any case, you may revoke your consent to receive commercial communications at any time, through the following email: playtube@playtube.es

Confidentiality and security of treatment


For Playtube your personal data is of the utmost importance, which is why it undertakes to always treat them with the utmost confidentiality and discretion, as well as to implement the technical and organizational measures it deems reasonable and necessary to guarantee their security.

Taking into account the concern that Playtube has for the security of your personal data, it guarantees that it has used all the technical means at its disposal to avoid the possible loss, misuse, alteration, unauthorized access and theft of the data provided by users.

Social networks

Currently, social networks are integrated into the day-to-day lives of many internet users, which is why Playtube has created a brand profile on them, specifically on: Twitter.

Users have the possibility to join that profile that Playtube has on Twitter. However, you must bear in mind that except for those actions for which we request your data, for example for marketing actions or promotions and contests, your data belongs to the social network, therefore Playtube recommends that its users read the privacy policies and conditions of use thereof.

What are your rights regarding personal data?

As a consequence of the processing of your personal data by Playtube, current legislation grants you a series of rights. Playtube provides a summary explanation of each right below, to facilitate its exercise:

• Right of access:

You have the right to obtain confirmation on whether or not we are treating personal data that concerns you at Playtube. You can also contact Playtube, which will send you this information by email.

• Right of rectification:

You have the right to request that your personal data be rectified when they are inaccurate or that they be completed when they are incomplete. If you are registered on our website, you can correct them directly by modifying the profile.

• Right to erasure / right to be forgotten:

You have the rights to obtain, without undue delay, the deletion of any personal data of yours processed by Playtube, when, among other reasons, they are no longer necessary for the purposes for which they were collected.

• Right of limitation:

You have the right to request the limitation of the processing of personal data, in this case we will keep them only for the exercise or defense of claims.

• Right to portability:

You have the right to receive personal data in a standard format of common use and mechanical reading and to transmit them to another controller when the treatment is based on consent or a contract, and is carried out by automated means.

• Right of opposition:

You have the right to object to the processing of your personal data, in relation to any purpose for which we treat them, and this in accordance with the applicable privacy policy.

• Right to file a claim:

You have the right to file a claim with the Spanish Data Protection Agency.

To exercise any of the rights set out above, you can go to Playtube through the following channel:

• Email to the address: playtube@playtube.es with the following information: name and surname of the interested party, address for notification purposes, photocopy of the National Identity Document, passport or any other identification document, and request in which the application.

Use of cookies and other technologies

Cookies and similar technologies are very small text documents or code snippets that often contain a unique identification code. When you visit a website or use a mobile application, a computer asks your computer or mobile device for permission to save this file on your computer or mobile device and access the information. Information collected through cookies and similar technologies may include the date and time of the visit and how you use a particular website or mobile application.

Cookies ensure that during your visit to our website you remain connected and that the website continues to function without problems. Cookies also ensure that we can see how our website is used and how we can improve it. Also, depending on your preferences, our own cookies may be used to present you with specific videos that match your personal interests.